| Delivery | Don't have a card? | Terms of Service | Herbal Safety Guidelines | Privacy Policy |
| Next Day Delivery | Paying Shortfalls |
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How
to contact us:
|
BY
PHONE WITHIN UK:
0121 753 4442 0845 23 08457 (Local Rate) |
BY PHONE OUTSIDE UK: |
BY
E-MAIL: sales@welljuice.com |
BY
POST: Welljuice UNIT 2B Highgate Business Centre Highgate Road Birmingham B12 8EA ENGLAND (UK) |
If
our operators are busy please leave a message and we will be happy call
you back
Don't
have a Debit or Credit Card?
(This has changed, please read carefully)
You can make payment for your purchase by post using Royal Mail Postal Orders or by Cheques. You can buy Postal Orders from any Royal Mail Post Office. Please make Postal Orders / Cheques payable to "Welljuice". All Postal Orders sent must be crossed.
If paying by
post, please remember to include:
- Your name,
- Address,
- Phone number
- Details of what you would like to order.
It is strongly advised you use Recorded Delivery to guard against loss
or theft. Send your payment to:
Welljuice
UNIT 2B
Highgate Business Centre
Highgate Road
Birmingham
B12 8EA
ENGLAND (UK)
Delivery times
Your items will be sent by 1st Class Recorded delivery unless you choose
Next Day Delivery (there is a charge for this service).
Orders will be dispatch within 24 hours (excluding weekends and holidays)
by First Class Royal Mail Recorded Delivery, which will require a signature
on delivery. Please
allow up to 10 working days for delivery (Most orders arrive in 3 working
days). In the unlikely event that
an order is lost, damaged, delayed or faulty we won't be able to cover
for any damages or losses beyond that of replacing the goods. Please let
us know of any problem, as soon as you become concerned and within 5 days
of delivery for damage or faulty goods.
All parcels will require a signature before they are handed to you. In
the event you are not at home Royal Mail will leave a red card requesting
you to collect your parcel from your local Royal Mail sorting office.
If you do not collect from the sorting office the parcel will be returned
to us 10 days later. If we have to re-send your goods to you for the second
time, you may be asked to pay for additional postage to cover the costs.
Delivery costs
All our prices include Postage & Packaging via Royal Mail 1st
Class Recorded delivery. You can choose
Guaranteed Next Day Delivery (there is a charge for this service) Please
Click Here for more details.
If you are ordering from the Republic of Ireland please pick the:
'Europe Delivery option, not Delivery in the UK.
This Agreement is between Welljuice and you ("you" or "Customer") This Section sets forth the terms and conditions which apply to the use by you of the Welljuice.com Sites (as defined below) and any other subscription product or service offered for sale by Welljuice.com and/or its affiliates. The right to use any product or service offered by Welljuice.com is personal to you and is not transferable to any other person or entity. Welljuice.com reserves the right to make changes to the Welljuice.com sites, policies, prices and these Terms at any time without notice.
1.
Use of the Welljuice.com Site.
The Welljuice.com Sites contain links to other Web sites, resources
and advertisers. Welljuice.com is not responsible for the availability
of these external sites nor does it endorse or is it responsible for the
contents, advertising, products or other materials made available on or
through such external sites. Under no circumstances shall Welljuice.com
be held responsible or liable, directly or indirectly, for any loss or
damage caused or alleged to have been caused to a user in connection with
the use of or reliance on any content, goods or services available on
such external site. You should direct any concerns to such external site's
administrator or webmaster.
2.
Disclaimer of Warranty; Limitation of Liability
Welljuice.com neither endorses nor is responsible for the accuracy or
reliability of any opinion, advice or statement on the Welljuice.com sites,
nor for any offensive, defamatory or obscene posting. Under no circumstances
will Welljuice.com be liable for any loss or damage caused by your reliance
on information obtained through the content on the Welljuice.com sites.
It is your responsibility to evaluate the accuracy, completeness or usefulness
of any information, opinion, advice or other content available through
the Welljuice.com sites. Please seek the advice of professionals, as appropriate,
regarding the evaluation of any specific information, opinion, advice
or other content, including but not limited to financial, health, or lifestyle
information, opinion, advice or other content.
3.
Indemnification.
You agree to defend, indemnify and hold harmless Welljuice.com, its affiliates
and their respective directors, officers, employees and agents from and
against all claims and expenses, including legal ' fees, arising out of
the use by you of the Welljuice.com Sites, including claims by other users
of your equipment, access, products or membership.
4. Shipping.
Our standard ground shipping takes from 3 to 10 business days within the
UK. For international orders, we ship via Royal Mail. Generally international
shipments take 7-14 business days from day of shipment unless customs
causes a delay for some reason.
If you have not received your order within the above time limits OR have
received the wrong product, please email us and we will remedy any mistakes.
If you entered the wrong address on our order form and we are forced to
reship your package, there will be an additional shipping and handling
charge equal to your original order.
5. Sales
and Distribution.
Distributor will not sell any product on eBay, Amazon, any of their affiliate's
websites or any other auction website or online marketplace. Prices do
not include and are net of any foreign or domestic governmental taxes
or charges of any kind that may be applicable to the sale, licensing,
marketing or distribution of the products. Distributor understands and
acknowledges that all sales are final and that they are not entitled to
return any product for a refund. Welljuice will not be responsible for
any delays or lack of delivery due to customs clearance issues.
6. Cancellation
Policy.
Once an order has been submitted your credit card will be charged. Our
ordering process is streamlined so your order will immediately be sent
to processing and then shipping. Due to the high volume of orders we receive
we will be unable to cancel an order after submitted. Please order carefully.
7.
30 Day Return Policy:
We take great pride in the superior quality of our products and want you to be pleased with your purchase. We believe in offering the very best value, quality and selection to our customers. You may return any unused and unopened item purchased from us for any reason within Thirty(30) days of your purchase.
Your complete satisfaction is our ultimate goal. You may return any item shipped by Welljuice.com keeping the following in mind:
- You should return the item to us within 30 days of your purchase date.
- There is a £5.00 restocking fee for each unopened item.
- We do not accept items back that have been opened or used. Opened Items are Non Refundable.
- Shipping and Handling Fees are Non Refundable.
Example: If you purchase 1 bottle for the price of £14.99, and returned one unused, or unopened, bottle you would receive a refund (less the restocking fee of £5) for a net refund of £9.99.
Shipping and handling charges are non-refundable. For returns via mail, you must carefully package the product, you are responsible for the cost of return shipping, and we must physically receive the return within the 30 day period. Welljuice reserves the right, at its sole discretion, to reject any return that does not comply with these requirements. Once your return has been received, a refund will be issued within 30 days and an e-mail confirmation will be sent.
Legal Disclaimer
The information presented on this site is not presented with the intention of diagnosing any disease or condition or prescribing any treatment. It is offered as information only, for use in the maintenance and promotion of good health in cooperation with a licensed medical practitioner.
In the event that any individual should use the information presented on this website without a licensed medical practitioner's approval, that individual will be diagnosing for him or herself.
No responsibility
is assumed by the author, publisher or distributors of this information
should the information be used in place of a licensed medical practitioner's
services. No guarantees of any kind are made for the performance or effectiveness
of the preparations mentioned on this website. Furthermore, this information
is based solely on the traditional and historic use of a given herb, or
on clinical trials that are generally not recognized by any UK government
agency or medical organization.
Before using a herb you are unfamiliar with, find out its medicinal properties. Research it thoroughly and/or consult with an appropriately qualified practitioner or expert. If you are taking prescription drugs, or have a medical condition check with an appropriately qualified practitioner before using herbs medicinally. Herbs have shown overwhelming evidence that they work. Just because a small amount works well does NOT mean that more is better. As individuals we all have different constitutions, sensitivities, allergic reactions and possible health conditions. The following are merely guidelines. They include herbs offered on our websites. This list does not help with administering information on possible interactions and contraindications with prescription medicine. This needs to be discussed with your physician.
Should
I check with my doctor or healthcare provider before using a supplement?
This is a good idea, especially for certain population groups. Dietary
supplements may not be risk-free under certain circumstances. If you are
pregnant, nursing a baby, or have a chronic medical condition, such as,
diabetes, hypertension or heart disease, be sure to consult your doctor
or pharmacist before purchasing or taking any supplement. While vitamin
and mineral supplements are widely used and generally considered safe,
you may wish to check with your doctor or pharmacist before taking these
or any other dietary supplements. If you plan to use a dietary supplement
in place of drugs or in combination with any drug, tell your health care
provider first. Many supplements contain active ingredients that have
strong biological effects and their safety is not always assured in all
users. If you have certain health conditions and take these products,
you may be placing yourself at risk.
Some
supplements may interact with prescription and over-the-counter medicines.
Taking a combination of supplements or using these products together with
medications (whether prescription or OTC drugs) could under certain circumstances
produce adverse effects. Be alert to advisories about these products,
whether taken alone or in combination. For example: Coumadin (a prescription
medicine), ginkgo biloba (an herbal supplement), aspirin (an OTC drug)
and vitamin E (a vitamin supplement) can each thin the blood, and taking
any of these products together can increase the potential for internal
bleeding.
Some
supplements can have unwated effects during surgery.
It is important to fully inform your doctor about the vitamins, minerals,
herbals or any other supplements you are taking, especially before elective
surgery. You may be asked to stop taking these products at least 2-3 weeks
ahead of the procedure to avoid potentially dangerous supplement/drug
interactions -- such as changes in heart rate, blood pressure and increased
bleeding - that could adversely affect the outcome of your surgery.
Not
to be used during pregnancy, or if you are nursing:
Alkanet, Aloe, Angelica, Anise, Anise Star, Arnica, Ashwaganda, Barley
Grass, Barberry, Basil, Bitter Melon, Black Cohosh, Bladderwrack, Blessed
Thistle, Blood Root, Blue Cohosh, Blue Flag, Blue Vervain, Borage, Buckthorn,
California Poppy, Cascara Sagrada, Catnip, Celandine, Celery, Chervil,
Cinnamon, Club Moss, Comfrey, Coltsfoot, Cubeb, Dong Quai, Elecampane,
Ephedra, False Unicorn, Fenugreek, Feverfew, Ginger, Golden Seal, Gravel,
Guarana, Gymnema, Horehound, Horsetail, Hyssop, Juniper, Lemongrass, Licorice,
Lobelia, Lovage, Lungwort, Mace, Motherwort, Mugwort, Muira Puama, Myrrh,
Neem, Oregon Grape, Osha, Parsley, Pennyroyal, Pleurisy, Prickly Ash,
Red Clover, Rhodiola, Rosemary, Rue, Sage, Sassafras, Sarsaparilla, Senna,
Shepherds Purse, Spikenard, Turkey Rhubarb, Turmeric, Uva Ursi, Vitex,
Watercress, White Sage, Wormwood, Yarrow
Not
for persons with history of kidney stones, liver disorders, renal dysfunction
or inflammation.
Cubeb, Essiac, Horsetail, Hydrangea, Juniper Berries, Kava Kava, Parsley
Root, Pennyroyal, Sheep Sorrel, Shepherds Purse, Suma, Sumac, Uva Ursi,
Yellowdock, Yohimbe
Not
recommended for person currently taking blood thinning medications:
Alfalfa, Angelica, Cramp Bark, Cubeb, Dong Quai, Ginkgo, Meadowsweet,
Red Clover, Sarsaparilla, Yohimbe
Not
for persons with stomach inflammation/ulcers serious digestion and/or
liver problems. May cause gastrointestinal upset:
Black Haw, Blue Flag, Chaparral, Club Moss, Crampbark, Devils Claw, Eucalyptus,
Elecampane, Essiac, Gentian, Ginger, Licorice, Lobelia, Parsley Root,
Pleurisy, Pygeum, Solomans Seal, Tribulus, Turmeric, Yohimbe
Not
for long-term use:
Bilberry Leaf, Black Walnut, Blessed thistle, Borage, Cascara Sagrada,
Comfrey, Coltsfoot, Chaparral, Elecampane, Ephedra, Flax, Horsetail, Gentian,
Goldenseal, Guarana, Juniper berries, Licorice, Lobelia, Lungwort, Mullein,
Nettle Root, Rhubarb, Sage, Sassafras, Sarsaparilla, Senna, Sheep Sorrel,
Wild Cherry, Wormwood, Uva Ursi, Yohimbe
To
be used only under the supervision of an expert qualified in the appropriate
use of this substance:
Calamus, Horse Chestnut, Lobelia, Licorice, Mandrake, Poke, Tonka
Do not use
if you have abdominal pain or diarrhea, discontinue if these occur. Consult
health practitioner prior to use if pregnant, nursing, and taking medication
or have a medical condition. Do not exceed recommended dose. Not for long
term use:
Aloe, Buckthorn, Cascara Sagrada, Senna, Turkey Rhubarb, Yohimbe
May
cause photo toxicity in some individuals at high dosage. Avoid long exposure
to sun if using internally:
Angelica, Celery Seed, Orange Peel, Rue, St. Johns Wort
Seek advice
from health practitioner prior to use if pregnant, nursing, have high
blood pressure, heart or thyroid disease, diabetes, difficulty in urination
due to prostate enlargement, or if taking mao inhibitor or other prescription
drug. Reduce/discontinue use if nervousness, tremor, sleeplessness, loss
of appetite or nausea occur. Do not exceed recommended dose. Keep out
of reach of children:
Ephedra, st. Johns wort, yohimbe
Seek advice from a health practitioner before use if you have/may have had kidney or liver disease. Discontinue use if nausea, fever, fatigue or jaundice (dark urine, yellow discoloration of eyes) should occur:
Boldo, Chaparral
These products are not intended to diagnose, treat, cure or prevent any illness or disease. Consult with your physician for diagnosis or treatment. Use herbs as per instructions and always watch for any allergic reactions.
EFFECTIVE DATE: January 01, 2009
This Privacy Policy (Policy) discloses the practices of Welljuice.com concerning personal information we obtain about you. By using Welljuice.com, in any way accessing Welljuice.com, or using other services of Welljuice.com (collectively the Services), you are accepting the practices described in this Policy.
This Policy notifies you of: (a) what personal information of yours is collected when you access Welljuice.com and/or use the Services or purchase any product; (b) how the information is collected; (c) how the information is used and shared; (d) our efforts to maintain the security of Sensitive Information; and (e) other details concerning your personal information and our policies.
This Policy does not apply to the practices of companies that Welljuice.com does not own or control, or to people that we do not employ or manage.
Information
Collection and Use
Information collected by Welljuice.com is stored in a single, secure database,
accessible only by Welljuice.com. Welljuice.com collects information from
our paying customers or other persons who use, attempt to use, or purchase
Welljuice.com products or the services at several different points and
from different sources, all or some of which may apply to you.
* Registration
When you sign up as a customer or potential customer, we ask for, and
you are required to give, your name, address, post code, telephone number,
email address, credit card or checking account number, and credit card
expiration date. Once you register as a customer with us, you are not
anonymous to us. Your credit or debit card details are never stored
by Welljuice.com
* Cookies
Cookies are alphanumeric identifiers that we transfer to your computers
hard drive through your Web browser.
* Log
Files
Welljuice.com automatically receives and records information on its server
logs from your Web browser, including your IP address, cookie information,
and the page you requested. We use IP addresses and cookies to analyze
trends, administer the site, track members and users movements, and gather
broad demographic information for aggregate use. IP addresses are not
linked to your personal information.
* Information
from Other Sources
for reasons such as improving personalization of our Service (for example,
providing better product recommendations or special offers that we think
will interest you), we might receive information about you from other
sources and add it to our account information. We also sometimes receive
updated delivery and address information from our shippers or other sources
so that we can correct our records and deliver your next purchase or communication
more easily.
Use
of Information
Information we collect is generally used for the following purposes:
1. To build features that will make the services available on our site easier to use. This includes faster search requests, better member support and timely notice of new services and special offers.
2. To improve our marketing and promotional efforts, to analyze site usage, improve our content and product offerings, and customize our sites content, layout, and services. These uses improve our Services and better tailor them to meet your needs.
3. To resolve disputes, troubleshoot problems and enforce our Terms and Conditions of Use. At times, we may look across multiple members or users to identify problems or resolve disputes, and in particular we may examine your information to identify members using multiple Member Ids or aliases.
4. Sharing of Information. Except as otherwise provided herein, the information we collect from you is not shared with our marketing partners or other third parties. We may use the personal information that you supply to us and we may work with other third parties to bring selected retail opportunities to you via direct mail, email, online and telemarketing. Welljuice.com may sell or rent aggregated statistical information and user, member or former member specific information, including name, address, telephone number and payment information, to our marketing partners or other third-parties. If you want Welljuice.com to stop sharing information it has about you in the future, you may notify us of this fact by contacting Welljuice.com's Member Services department.
We reserve the right to disclose personal information, including Sensitive Information, when we believe that such disclosure is appropriate to comply with the law or a request by a government official, to protect the rights or property of Welljuice.com, or to enforce our Terms and Conditions of Use. In the event that Welljuice.com or substantially all of its assets are acquired by a third party, member information and Sensitive Information may be some of the transferred assets.
Agents
We employ other companies and individuals to perform functions on our
behalf. Examples include fulfilling orders, delivering packages, sending
postal mail and e-mail, removing repetitive information from member lists,
analyzing data, providing marketing assistance, processing credit card
payments, and providing member services. They have access to personal
and Sensitive Information needed to perform their functions, but may not
use it for other purposes.
Special
Offers and Announcements
Active customers and former customers will occasionally receive information
on products, services, special deals, and a newsletter.
Security
Welljuice.com takes every precaution to protect our users and members
Sensitive Information, both online and offline. Your Sensitive Information
is password-protected for your privacy and security. Sensitive Information
is encrypted and is protected online with the best encryption software
in the industry - SSL.
Sensitive Information is also protected offline in our offices. Only employees who need the information to perform a specific job (for example, a billing clerk or member services representative) are granted access to Sensitive Information. Furthermore, all employees are kept up-to-date on our security practices and changes in those practices. Finally, the servers that we store Sensitive Information on are kept in a secure environment. If you have any questions about the security at our website, you can send an email to us using Welljuice.com online contact form.
Other
Sites
Welljuice.com forwards users and members to other sites. Please be aware
that Welljuice.com is not responsible for the business and privacy practices
of these other sites. We encourage you to be aware of this when you leave
our site and to read the legal notices and privacy policies of each and
every website you visit.
Correction/Updating
Personal Information
If a members personal information changes we will endeavor to provide
a way to correct or update that members personal data provided to us.
This can usually be done by contacting our Customer Services Department
at 0121 753 4442
Notification
of Changes
If we decide to change our Policy, we will post these changes on our web
site or provide other notification of our revised Policy so our users
and members are always aware of what information we collect, how we use
it, and when we disclose it.
Childrens Online Privacy Protection
Welljuice.com serves general users of the World Wide Web. We support and
comply with the Childrens Online Protection Act (COPPA) and we do not
knowingly collect information from children under the age of 14, nor do
we share such information with third parties. Children under the age of
18 may use Welljuice.com only with the involvement of a parent or guardian.
Paying
Shortfalls
If you have under paid for a product
while ordering online, for example if you accidently selected UK instead
of Europe as the delivery destination, you may be requested to pay the
difference using this section.
Please click the add to cart button until the exact amount that you wish
to pay is reached.
Each unit is either in One Pound, 10 pence or One Pence, use the drop
down list to find the different units.
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